You should
spend about 20 minutes on this task.
You rent a house through an agency. The heating system
has stopped working. You phoned the agency a week ago but
it has still not been repaired.
Write a letter to the agency. In your letter
1. introduce yourself
2. explain the situation
3. say what action you would like the agency to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear.......................,